Fire Service and EMS Solutions

Communication Solutions for Fire Services and EMS

Fire & EMS Communications Solutions

Mission-Critical Communications for Fire Departments & EMS Throughout Northern California

When lives are on the line, reliable communications aren't optional—they're essential. Firefighters, emergency medical personnel, dispatchers, and incident commanders depend on instant, dependable communications to coordinate emergency response, improve situational awareness, and protect both responders and the communities they serve.

Sutter Buttes Communications provides mission-critical Motorola Solutions communications systems for fire departments, EMS agencies, emergency management organizations, and public safety agencies throughout Northern California and the Sacramento Valley. From portable radios and mobile command communications to P25 systems, dispatch solutions, and ongoing technical support, we help first responders stay connected when every second counts.

Communications Built for Emergency Response

Fire and EMS personnel operate in unpredictable, high-risk environments where communications equipment must perform under the most demanding conditions.

Our solutions help agencies:

  • Improve firefighter and responder safety
  • Maintain reliable communications on the fireground
  • Coordinate multi-agency responses
  • Enhance incident command communications
  • Improve situational awareness
  • Support mutual aid operations
  • Reduce communications gaps
  • Improve response efficiency

Reliable communications allow responders to focus on protecting lives and property—not worrying about their equipment.

Motorola Solutions for Fire & EMS

Sutter Buttes Communications delivers Motorola Solutions technologies designed specifically for mission-critical public safety communications.

Solutions include:

  • APX™ P25 Portable & Mobile Radios
  • ASTRO® P25 Radio Systems
  • Motorola WAVE PTX™ Broadband Push-to-Talk
  • Fire Station Alerting Support
  • Dispatch Console Solutions
  • MINITOR™ Pagers
  • Mobile Radio Installations
  • Radio Accessories
  • Equipment Repair
  • Maintenance Contracts
  • Motorola Essential Services

Whether you're equipping a volunteer department, municipal fire agency, county EMS provider, or regional emergency response organization, we'll help build a communications solution that fits your operational requirements.

Designed for Every Emergency Response Role

Reliable communications support every member of your organization, including:

  • Firefighters
  • EMS Personnel
  • Incident Commanders
  • Battalion Chiefs
  • Dispatch Centers
  • Emergency Management
  • Rescue Teams
  • Wildland Fire Crews
  • Volunteer Fire Departments
  • Mutual Aid Partners

From routine calls to large-scale emergency incidents, dependable communications improve coordination and decision-making.

Local Support Beyond the Initial Installation

Mission-critical communications require ongoing support long after equipment is deployed.

Sutter Buttes Communications provides:

  • Radio Programming
  • Equipment Repair
  • Preventative Maintenance
  • Maintenance Agreements
  • System Management
  • FCC Licensing Assistance
  • Vehicle Radio Installation
  • Technical Support
  • Communications Planning

Our experienced technicians help keep your communications systems operating reliably throughout their entire lifecycle.

Serving Fire & EMS Agencies Throughout Northern California

Based in Yuba City, Sutter Buttes Communications proudly supports fire departments and EMS agencies throughout:

  • Sutter County
  • Yuba County
  • Butte County
  • Colusa County
  • Glenn County
  • Yolo County
  • Sacramento County
  • Placer County
  • Nevada County
  • Sierra County

We're also expanding our support into Tehama, Shasta, Plumas, and Lassen counties.

Whether your department serves a rural community, growing municipality, or regional emergency response area, our team is committed to helping you build reliable communications systems that perform when they're needed most.

Frequently Asked Questions

What communications systems are best for fire departments?

Many fire agencies rely on Motorola Solutions APX™ P25 radios and ASTRO® P25 systems because they're engineered for mission-critical communications in demanding environments and support interoperability with other responding agencies.

Can you support volunteer and combination fire departments?

Yes. We work with volunteer, combination, municipal, county, and regional fire and EMS organizations to design communications solutions that fit their operational needs and budgets.

Do you provide ongoing repair and maintenance?

Absolutely. Sutter Buttes Communications offers equipment repair, preventative maintenance, maintenance contracts, programming, and long-term technical support to help keep emergency communications systems operating reliably.

Can WAVE PTX be used with fire and EMS communications?

For agencies that need to connect personnel outside their traditional radio system, Motorola Solutions WAVE PTX can complement existing communications by extending push-to-talk capabilities over LTE and Wi-Fi for command staff, support personnel, and other authorized users.

Supporting Those Who Protect Our Communities

Every emergency response depends on reliable communications. Sutter Buttes Communications is proud to support the fire departments, EMS agencies, and first responders who serve communities throughout Northern California with dependable Motorola Solutions technology, expert technical service, and responsive local support.

Contact Sutter Buttes Communications today to discuss communications solutions designed for your fire department or EMS agency.

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Two-Way Radio

In an emergency, there are many unpredictable variables in play. Don't let your communication device be one of them. The Advanced Fire Suite integrates APX™ mission-critical two-way radios and accessories so first responders can trust the most reliable communications possible.

Over the course of Motorola Solutions history, they have come to understand how firefighters and EMT's work and their unique communication needs. That's why APX radios are specifically designed for the fireground, combining sophisticated technology with incredible toughness. These radios are meant to perform in the most extreme environments, with specially engineered form-factors, extra-large controls and displays for use with heavy-duty gloves, and features like Voice Announcement that allow you to operate radios in a zero-visibility smoke-filled room.

P25 certified and available with single and all-band capability, APX devices empower you to share information seamlessly across your team and with other responding agencies. With integrated Bluetooth, APX is compatible out-of-the-box with a large selection of wireless accessories including the leading in-mask respirator mics.

Learn more about APX™ Two-Way Radios

Body-Worn Cameras

More and more EMTs are victims of assault and violence while one the job. The Si Series body worn camera provides confidence and safety to EMT's and paramedics when confronted with violent behavior by providing the ability to document the event and change the offender's behavior. The Si500 is an option for EMS body-worn video. The Si500 is a 3-in-1 device that combines the audio performance of an APX remote speaker mic, the utility of a wide view body-worn camera, and a ruggedized outward facing de-escalation screen prominently displaying its recording field of view with flashing red LED lights

Learn more about Body Worn and Digital Evidence Management Solutions

Broadband PTT for Public Safety

Motorola's broadband push-to-talk solutions empower every member of the response team across the continuum of care to instantly connect with each other, or with specific work groups via PTT. Applications like Kodiak and WAVE PTX™ and their back-end integration into LMR networks eliminate boundaries and deliver real-time voice and data securely over any network using any device, including two-way radios, smartphones, laptops, tablets, rugged handhelds and landlines. Members of your emergency medical team can use devices they already have and networks to which they already subscribe to have PTT connectivity between their teams, hospital staff, specialty doctors and other individuals, both inside and outside your radio communication system.

Learn more about Broadband PTT for Public Safety

Public Safety Software

Fire Software Suite
Today, emergency calls can take many forms. The Advanced Fire Suite includes Vesta and CallWorks, NG9-1-1 capable call-taking solutions that can receive 9-1-1 calls and collect critical incident data from the caller either over voice or through many other media formats. The software then seamlessly shares it with our PremierOne and Spillman FLEX dispatch software in a single workflow to notify the appropriate first responders. These natively integrated dispatch systems efficiently and accurately capture call information and help coordinate the fastest, most prepared response possible when every second counts.

Empower your dispatchers with faster coordination tools and enhanced intelligence sourced directly from call handling software, so they can better inform and support personnel in the field. By leveraging our console solutions, the Advanced Fire Suite offers software-based access to all LMR talkgroups and users from one desk, so you can easily relay mission-critical communications to the right personnel. You can also use the console solution to leverage the full potential and capabilities of your P25 network by using more applications such as logging and third-party add-ons, all through one user interface.

EMS Software Suite
EMS first responders in the field want the ability to get information without the need to switch between multiple applications. Motorola Solutions' CommandCentral Aware Mapping and Location solution is a cloud-based mobile application that enables you to deliver relevant information to EMS personnel in the ambulance or on scene, no matter what smart device or network they're using. It gathers and organizes contextual information from multiple databases and enables you to organize and map the data. Using its layer approach, you can have a single view of an incident that shows the location of people, resources, events, alerts and developing situations, fostering better decision-making, streamlining multi-agency collaboration and improving patient outcomes.

Learn more about Public Safety Software

LTE User Devices

In today's world, it is a necessity that emergency medical responders have mobile access to high priority LTE broadband data in addition to their P25 radio. This enables the team to leverage telemedicine technology, provide and receive urgent updates from dispatch and command and control, and have interoperable push-to-talk capability.

LEX L11 Mission Critical LTE Device
Motorola's LEX L11 mission-critical broadband device is designed to help you take maximum advantage of multimedia-rich applications that provide efficient and collaborative mission support enroute to the site, on-scene and during transport to the hospital or trauma center. With features like built-in PTT and emergency buttons, extreme durability, inherent security protocol, long-lasting battery capacity, and being FirstNet ReadyTM, the LEX L11 is built for public safety. The LEX L11 can also pair directly to your APX radio over mission-critical Bluetooth enabling the LEX L11 to effectively become an LTE enabled PTT accessory to your APX radio.

VML750 LTE Vehicle Modem
The VML750 LTE Vehicle Modem harnesses the power of Verizon or AT&T networks and Band 14 Public Safety LTE, providing high speed data with the priority, control, security and performance required by Government & Public Safety agencies.

Learn more about LTE User Devices

Pagers for Public Safety

Motorola Solutions
The Motorola MINITOR VI™ two-tone voice pager is ideal for fire departments and other organizations that need to react quickly in times of emergency. With up to 16 minutes of voice recording, customizable call alerts and improved receiver design, the MINITOR VI is flexible, rugged and reliable. It's built for the realities of first responders.

Small, light yet incredibly tough, the MINITOR VI is built to get the job done right. Its improved receiver design ensures maximum range and intelligibility. We engineered the MINITOR VI for people working in challenging environments; it's been through Motorola's arduous Accelerated Life Testing. The Intrinsically Safe models are certified for use in hazardous environments, and the Non-Intrinsically Safe models have improved field serviceability and battery options.

Learn more about the Motorola MINITOR VI™ Pager

Motorola Managed Services

Maintaining and supporting your land mobile radio (LMR) system and devices has never been harder. With relentlessly growing technology requirements, evolving cyber threats and end-user demands, your system management responsibilities go far beyond hardware and software updates. We are your partner for comprehensive ASTRO® 25 voice and data communications, including providing Motorola Solutions Essential Services that encompass the full technology lifecycle.

Unmatched Managed Services Benefits:

  • Rapid Execution of Network Requirements
  • Predictable Operating Cost
  • Reduce Risk
  • Access the Latest Technology
  • Focus on Your Mission

ASTRO 25 Services Packages Designed with Your Needs in Mind

Essential Services
Technical support when and where you need it, so you can maintain and restore your system.

Advanced Services
Rely on Motorola Solutions to monitor and update your network, providing improved network response and continuity.

Premier Services
Transfer all or part of your system operations to Motorola Solutions managed services team to maximize performance and reduce risk.

Our experts can help you decide which ASTRO 25 system managed or support services level can help you achieve your network performance goals.

Learn more about the Motorola Essential Services